McFlurry machines are at the center of a $900 million McLawsuit
Who could have predicted that the best story in the fast food industry in 2021 would involve the McFlurry? McDonald’s frozen dessert has long been a source of controversy due to the fact that the machines used to make them frequently break down, making the availability of this Oreo McFlurry unpredictable.
Now a company that developed technology to diagnose and repair the units is taking legal action against McDonald’s. For $900 million.
According to Food & Wine, Kytch, which troubleshoots machines made by Taylor for McDonald’s, is suing the hamburger giant for allegedly spreading false information that the Kytch device harms machines or employees. Kytch further claims that McDonald’s attempted to improperly access details of Kytch technology and force them out of the market. Kytch is seeking $900 million in damages.
Previously, Kytch had sought and received a restraining order against Taylor that prevented the company from owning Kytch units and dismantling them to see how they performed. Taylor is also named in the new lawsuit, which McDonald’s called “baseless.”
In 2019, Kytch began selling the smartphone-like device, which plugs into ice cream machines and offers diagnostic assistance. McDonald’s retaliated by ordering franchisees to stop using the devices, which were in around 500 locations at the end of 2020.
What could all of this mean for the consumer? So far, not much. McFlurry machines are always rowdy and prone to breakdowns. You can always visit the McBroken.com website to check the availability of McFlurry in your area.
In another blow to McDonald’s, the site was recently acquired by fast-food franchise Jack in the Box, which hopes to convert annoyed McFlurry seekers by directing them to the nearest Jack in the Box. Or you can just go get a Frosty.
[h/t Food & Wine]