Disney fans Livid after guest forced to use plastic bag for $ 200 + lightsaber

Following former Disney CEO Bob Iger leaving the Walt Disney Company and current CEO Bob Chapek, in combination with the pandemic preventing Disney parks from regaining their full glory, there have been a few complaints from from the guests. The biggest problem is that many believe that Disney is taking pennies at the expense of the guests.

Credit: Disney

At Walt Disney World Resort, we are still waiting for the return of some flagship entertainment such as Fantasmic !, Festival of Fantasy and many more. Granted, they would be back at some point this year after two years of closure. Disney has even publicly stated that they could save money by reducing portion sizes and how that can be good for the waistlines of guests. Now, it has been revealed that one of the most expensive and commonly purchased souvenirs from Disney will no longer come with a case.

Related: As the backlash continues, bookings drop 50% for Disney’s ‘Star Wars’ hotel

At Disney’s Hollywood Studios, visitors can travel to a galaxy far, far away when they visit Batuu in Star Wars: Edge of the Galaxy. It’s a way that Star wars fans can step into the world they’ve loved for years! One of the perks of the tour is that you can reserve a spot at Savi’s Workshop to build your own lightsaber.

star wars galaxys edge dedication to disneyland
Credit: Disney

While the building process is an experience in its own right, it comes at a steep price. The lightsabers used to cost $ 219.99 plus tax and no longer ship in their old carrying case, which provided some protection for the expensive item. Instead, Disney gives them to guests in a clear plastic bag.

It looks like Disney was out of carrying cases, and even when guests asked for more protection in terms of the carrying case, the only option was to ship it to their homes, at almost $ 20.00. . Whether you are a Jedi or a Sith, it is quite easy to understand how a lightsaber can shatter the immersion of the earth when put in a clear plastic bag.

the edge of the galaxy disneyland
Credit: ITM

Inside the Magic, readers were furious about the situation, expressing concern. Below are some of these concerns that have been commented on on our site.

Related: Amid The Backlash, Disney Ostensibly Bury Mention Of Galactic Starcruiser

Freedomrocks is stunned by this decision:

It is really disgusting! Disney Park should have given him a bounced check for the case and mailed it later, or given him a partial refund of the cost of the case. This is just one more example of how the business is moving in a negative direction. Now I know that I will not be ordering this experience again in the future. It’s not worth the shot.

Richard was shocked because the deal is part of the experience and what the guests pay for.

The case is billed to come with the Penny experience. I would press every button I could to get the case that came with my expensive experience purchase. The fact that the company won’t even be able to provide a deposit check to send it one at a later date increasingly shows just how much Disney is only interested in keeping its shareholders happy.

edge of the galaxy at night
Credit: Disney

Laurel, a Disney shareholder, commented and was not happy.

I am a shareholder and I am NOT happy. The cost of my Disney shares keeps going down, but more than that, I invested in a company that I believed in. A business that seemed to understand that providing great experiences would create loyal, happy, and loyal customers. This is no longer the case and that must change.

Mike B. has now decided against Savi’s experiment due to the current situation.

Understand that one perfectly. I was going to go to Galaxy’s Edge and buy one myself, but after reading about it I think I’m going to settle for the Kylo Ren Saber I got at Disney Springs. I really wanted to have that experience with yours, but if Disney is heading for that kind of Rabbit Hole, I think I’ll just order a saber from a place like Amazon. It might not be the same, but at least I won’t see my experience belittled by a company that may or may not appear to be going in a negative direction. It’s really sad because Disney makes it seem like they value the guest. If it’s in a negative direction they’re heading, as other big corruptions sometimes seem to do, they might find themselves losing guests all together. With the way things are changing for people in this new society and with Covid going crazy again, now isn’t the best time to think about $$$ and less about the guests having that old magical Disney experience. This type of Rabbit Hole can make or break a business, no matter how much money it makes with Disney + and its movies.

First Order Soldiers at Galaxy's Edge
Credit: Kurt Schmidt / ITM

The comments only go down in a downward direction, with Disney fans shocked by a guest’s experience. It seems that in Disneyland Park, visitors do not have the same problem with plastic bags and that regular carrying cases are still distributed.

While you’re at Disney’s Hollywood Studios, you can enjoy Tower of Terror and Rock ‘n’ Roller Coaster with Aerosmith on Sunset Boulevard. Near the Chinese Theater, guests prepare to take the Mickey & Minnie Runaway Railroad. In Toy Story Land, Slinky Dog Dash always has a long line-up with others firing on Midway Mania or racking their brains at Alien Swirling Saucers. Of course, you have to visit Star Wars: Galaxy’s Edge for Blue Milk or Green Milk, and ride Rise of the Resistance and Smuggler’s Run!

What do you think of this situation? Let us know in the comments below.

Let Academy Travel’s team of experts help you plan your next magical vacation to Disneyland Resort, including Disneyland Park, Disney California Adventure and the Downtown Disney District. Or what about the four theme parks at Walt Disney World Resort – Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios – and the Disney Springs shopping and dining district!


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